@misc{public+administrative+services+in+the+city+localization+of+the+town+hall+and+arrangement+of+surroundings+the+city+of+cracow+as+a+case+study,
    author = {Hamdoun, Maisaa},
    title = {Public administrative services in the city localization of the town hall and arrangement of surroundings : the city of Cracow as a case study},
    publisher = {[s.n.]},
    date = {2005}
}